
Frequently Asked Questions
F A Q
Privacy Policy
We value your privacy and are committed to protecting your personal information. All customer data is securely stored and never shared with third parties without consent
Policies
Processing and Delivery
Please allow 2-3 business days for normal processing times and an additional 3-5 business days during high-volume periods (i.e. new collection release). Please note that business days are Monday-Friday.
Standard shipping typically takes an additional 5-7 business days. Please note that any shipping carrier delays once we ship orders are out of our control.
Customers will receive tracking information via email once their orders are shipped out. If tracking indicates that your order has been delivered, we are not liable for your undelivered/lost claims.
PLEASE NOTE: Signature is required for delivery. If you miss the delivery attempt please be sure to leave the signed form with your mail carrier to ensure you are able to receive it. If further attempts are made and you do not provide a signature, the package will be returned to us and your order will be refunded. ANY SHIPPING CHARGES WILL BE FORFEITED IF PACKAGE IS RETURNED DUE TO LACK OF CUSTOMER SIGNATURE.
Kalibloom reserves the right to cancel and refund any order for any reason.
Return Policy
Please carefully review your cart before completing your order as once it has been placed, it cannot be canceled or altered.
Due to the nature of our products, all sales are final. The only exception is if you believe you have received a damaged or defective product. If you believe this to be the case, you can request a return here:
RETURNS & EXCHANGES
